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How aae365 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your account, process your payments through bKash, Nagad or Rocket, and keep your activity secure.

Account data protectedbKash, Nagad, Rocket wallet details securedNo data sold to third partiesYou can request your data at any time

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Data We Hold and Why We Hold It

aae365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details and account credentials when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference and wallet number to verify the payment and reconcile your account balance. We also collect device identifiers

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and session data — browser type, IP address, login timestamps — to protect your account from unauthorised access. Cookies and similar tools track which pages you visit so we can keep the experience consistent across sessions. We do not store your mobile wallet PIN or full
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bKash, Nagad or Rocket account credentials on our servers; those stay with your wallet provider. We retain your account data for as long as your account is active and for a reasonable period after closure, in line with our operational and legal obligations. Your data is
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not sold, rented or shared with advertisers. Third-party service partners — payment processors, fraud-prevention tools, hosting providers — access only the data they need to perform their specific function. Availability of this platform and the rights you hold over your data may vary depending on your
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local law and eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit between your device and our servers. Your account password is stored in hashed form — we cannot read it, only verify it. Session tokens expire after a period of inactivity, which means an unattended browser or mobile session on your phone will require you to log in again before accessing your wallet or transaction history.

Encryption in Transit

All data moving between your device and aae365 uses SSL encryption. This covers login, payment confirmation via bKash or Nagad, and account updates.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page usage. You can adjust non-essential cookie preferences from the settings panel.

Retention and Deletion

Account data is kept while your account is active. After closure, records are held for a period required by our operational obligations, then deleted or anonymised.

Data Request Process

To access, correct or delete your data, contact support via live chat or email with your account name and preferred wallet — bKash, Nagad or Rocket — for identity verification.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review what data we hold on your account, request a correction or ask us to delete your records, you can contact our support team directly. We aim to respond to all data requests within a reasonable timeframe. Availability of support channels depends on your region.

Live Chat Use the live chat icon in your account dashboard to raise a privacy request. Our team will log your request and follow up with confirmation.

Email Support Send your data request or privacy question to our support email. Include your registered account name and the wallet type you use — bKash, Nagad or Rocket.

Account Settings Some data preferences — including communication opt-outs and cookie settings — can be updated directly from the Privacy section inside your account settings page.

Common Questions About Your Privacy on aae365

Here are the questions we hear most often about how your data is handled, what rights you have and how to act on them. If your question is not covered below, reach out through live chat or email.

We collect your name, email address, contact number and device details. When you transact via bKash, Nagad or Rocket, we also record the payment reference to match it to your account.

No. Your PIN stays with your wallet provider. We only receive a transaction reference and the amount to confirm your deposit or withdrawal cleared correctly on our side.

Yes. Contact our support team via live chat or email with your account name. We will verify your identity and share the data we hold in a readable format within a reasonable period.

We retain your records for a period after closure to meet our operational obligations. After that window passes, data is deleted or anonymised. The exact period depends on applicable requirements.

We share data only with service partners — payment processors, fraud-prevention tools and hosting providers — who need it to perform a specific function. We do not sell or rent your data.

Log in, go to account settings and edit your profile details directly. For changes tied to your verified wallet — bKash, Nagad or Rocket — contact support so we can verify the update securely.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoBaccarat Expresslane

How aae365 Handles Your Personal Data

Data Handling, Cookies and Account Security

Encryption in Transit

Cookie Controls

Retention and Deletion

Data Request Process

Reach Us About Your Privacy

Common Questions About Your Privacy on aae365

01 What personal data does aae365 collect when I open an account?

02 Does aae365 store my bKash or Nagad wallet PIN?

03 Can I ask to see what data aae365 holds on me?

04 How long does aae365 keep my account data after I close my account?

05 Does aae365 share my data with third parties?

06 How do I update or correct the information on my account?

Privacy Policy

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